Most banks offer mobile banking services. Given that the mobile phone is the most easily accessible and widely used device among customers, it is convenient for them to carry out banking transactions through this medium. Follow these steps to activate mobile banking.
Registration
Some banks require the customer to register for mobile banking by filling up a registration form and submitting an identity proof with the form to a bank branch.
Mobile banking app
The customer is required to download the bank's mobile banking application from the app store, based on the make and model of the mobile phone they use.
Activation process
The mobile banking application downloaded needs to be activated by following a few simple steps. Some banks allow the customer to set a mobile banking PIN, others send a default MPIN as an SMS. The mobile banking PIN must be entered each time the customer wishes to access mobile banking services.
Login
After activation and entering the mobile banking PIN, the customer needs to use his net banking log-in id and password to access the account.
Security
Each bank has different security features to ensure that customers have a safe, secure and hassle-free mobile banking experience. There may be added authentications such as OTP, grid-based authentication, etc. to carry out mobile banking transactions.
The customer's mobile number must be registered with the bank in order to access mobile banking facility.
To ensure security, it is advisable to not use the same PIN for mobile banking as well as ATM transactions.
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